Mirador Return Policy

Mirador Return Policy

Mirador's return policy is based on this premise: We want you to be happy!

If what you buy doesn't work for you for whatever reason, please return it for exchange, credit or refund (see Common Sense Restrictions).

We don't want you to be unhappy with us due to a bad experience with a product you have bought from us.

In fact, if something you buy from us does not work properly or breaks with normal use, we really want to know so that we can decide whether we will continue to carry that item. We cannot try everything we sell in the store (though we do take home a lot of things), so we rely on customer feedback to know which items are badly designed.

And, of course, occasionally a well-designed item breaks due to a manufacturing flaw, so we want to give you a replacement.

Common Sense Restrictions

• Returns without a receipt qualify for exchange or store credit only
• Returned items that are not defective must be in resaleable condition with all packaging and instructions and are subject to up to a 25% restocking fee (we can't sell them at new prices).
• Defective merchandise with or without a receipt will always be replaced or exchanged, or your money refunded